There are a few questions we get asked on a regular basis. Hopefully yours is covered here!
1. Do you have a retail location?
At this time, we do not have a brick and mortar store. We are happy to accept orders to ship or for local pickup by appointment at our headquarters in NW Calgary or one of our markets. If you choose the local pickup option, please specify the market at which you’d like to pick up your order. If you don’t specify, we will assume you wish to pick it up at our headquarters.
2. Can I pick up my order locally instead of getting it shipped?
Yes! Please place your order online and choose the ‘Local Pickup’ option at checkout. If you would like to pick up your order at one of our markets, please specify which one in the order comments. Otherwise, we will email you when your order is ready for pickup at our headquarters in NW Calgary.
3. Where can I pick up my order?
Orders can be picked up at one of our markets (please specify in the order comments when you are checking out) or at our headquarters in NW Calgary. We will give you the exact address when your order is ready for pickup.
4. Can I order ___lbs/oz/g/kg of beeswax?
Yes! The easiest way for us to get your wax to you is by placing an order online. You can find all of our beeswax here.
5. Do you sell beeswax pellets/pastilles?
At this time, we do not sell beeswax pellets/pastilles.
6. Do you accept requests for donations?
Yes! Please fill in our donation request form here. We only accept donation requests via this form.
Still have questions? Feel free to contact us!